Refund policy

If you encounter any problems with your order (not received, damaged or defective), please contact us in the form located on the bottom right corner of your screen.

If the product arrives damaged or defective, please provide the product lot number in the contact form. A photograph of proof of damage/defect is required. You are not required to return the product in order to receive a replacement or a refund.   

We will try and address the issues as soon as possible, typically within 3-5 business days.